Privacy Policy – FORM Homes

FORM Homes is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at https://www.oaic.gov.au.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone numbers.

This Personal Information is obtained in many ways including:

correspondence (email or phone),
via our website www.formhomes.com.au,
from media and publications,
from other publicly available sources,
from cookies.

We collect your Personal Information for the primary purpose of providing our services to you, supplying information to clients, and for marketing purposes. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information, we will, where appropriate and where possible, explain why we are collecting it and how we plan to use it.

Sensitive Information

Sensitive Information includes details about an individual’s:

racial or ethnic origin,
political opinions,
membership of political or professional associations,
religious or philosophical beliefs,
criminal record,
health information.

We will use sensitive information only:

for the primary purpose for which it was obtained,
for a directly related secondary purpose,
with your consent, or
where required or authorised by law.

Third Parties

Where reasonable and practicable, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such cases, we will take reasonable steps to notify you of the information provided to us.

Disclosure of Personal Information

Your Personal Information may be disclosed:

to third parties where you consent to the use or disclosure, and
where required or authorised by law.

Security of Personal Information

We store your Personal Information in a manner that reasonably protects it from misuse, loss, and unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was collected, we will take reasonable steps to destroy or permanently de-identify it. However, most Personal Information is or will be stored in client files which we are required to keep for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and update or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
FORM Homes will not charge a fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
To protect your Personal Information, we may require identification before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is accurate, complete and up-to-date. If you find that the information we hold is not up-to-date or is inaccurate, please let us know as soon as possible so we can update our records.

Policy Updates

This policy may change from time to time and is available on our website.

If you have any queries or complaints about our Privacy Policy, please contact us at:

FORM Homes

The Garden Office Park, Level 2, Building C 355 Scarborough Beach Rd, Osborne Park WA 6017

(08) 9468 0023
hello@formhomes.com.au